Faculty & Staff Campus Technology
FreshService
FreshService is 西瓜视频’s technological support portal—start here for all questions and to view our FAQs. If you don’t see the answer you need, use FreshService to submit a service request.
My西瓜视频
Students and staff use My西瓜视频 to access Canvas, library databases, Gull Card information, Registrar’s Office information, and more.
Canvas & YuJa
is 西瓜视频’s Learning Management System (LMS) and is a cloud-based media storage and distribution server, allowing faculty to embed videos and distribute other media files to their students in an efficient and secure manner. These online tools allow faculty, students and staff to collaborate and communicate in a variety of ways for courses and other approved campus departments and groups. Additionally, online forums where faculty, staff and students can post topics and responses for discussion can take place 24/7. Chat rooms, web conferencing, online quizzes, tests and other coursework and assignments, as well as announcements and online grading are also part of the Canvas LMS.
西瓜视频 College uses Gmail for student, faculty, and staff email. To log onto Gmail select the. You will need to use your full 西瓜视频 email address and the password that you have set up through the 西瓜视频 website. If you need to reset your password, select.
Workshops & Training
Academic Technology workshops for faculty, students and staff are offered throughout the academic year on a variety of learning technologies, including classroom and digital media technologies, Canvas, YuJa, iPads/mobile devices, and web conferencing/virtual classroom technology. Schedules are posted each semester.
Audio & Visual Services–Classroom Tech & AV Requests
西瓜视频’s Audio Visual Services team is dedicated to supporting presentations on campus, while continually researching and implementing new technology across all departments to ensure that upcoming events receive the most appropriate support possible. We ask that all in-person events are entered in the College’s Event Management System (EMS), and a technology consultation is requested through the and scheduled to take place at least 10 business days before the event. Students and adjunct faculty are required to work directly with a full-time staff or faculty member to register a request during traditional office hours which are Monday through Thursday from 8 a.m.–6 p.m. and Friday from 8 a.m.–5 p.m. For more information or questions about the process, contact the AV Services team at 978-232-2152 or av@endicott.edu.
Academic Technology
Academic Technology supports learning technology and tools in use by 西瓜视频 faculty, staff, and students. AT oversees computer labs, classroom and public space computers, Canvas, YuJa, Zoom and other web conferencing systems, as well as iPad training and support. They also provide workshops, consultations and support on a variety of instructional technologies including academic software, web tools, digital media, remote teaching and online course design. Visit their website for more information.
Event Management System (EMS)
Use EMS to reserve event room or classroom space on campus. You must access EMS from the campus network or VPN connection. More information on hosting both Internal and Sponsored Events is available on the employee intranet.
Calendar Help
西瓜视频 College has two main calendars for displaying all important events to students, faculty, staff, and our public constituents: 1) and 2). The main Events Calendar contains all events for the College including the Center for the Arts, Alumni, Athletics, Student Affairs, Academic events, professional development for faculty and staff, club and organization meetings, and more. The Center for The Arts calendar focuses on the visual and performing arts and exhibits only. All 西瓜视频 College event organizers are reminded to strive for the largest possible audience by publicizing their activities on the 西瓜视频 Events Calendar. All faculty, staff, and administrators of the 西瓜视频 community can sign up for an account to submit events to the calendar. All events must receive prior approval by your unit’s director or vice-president, and rooms must be reserved using the EMS system before entering events.
The Events Calendar is solely used for events organized, hosted, sponsored, or co-sponsored by 西瓜视频 departments and schools and officially recognized student organizations. Events may be open to the general public or may be listed as private events for 西瓜视频 faculty, staff, students, and/or alumni. They may also be hosted on-campus or off-campus. 西瓜视频 will not accept event submissions from individuals or organizations from outside of the College, with the exception of conferences or other events that are held at 西瓜视频 facilities. Personal events or solicitations are not allowed and will be rejected. 西瓜视频 College reserves the right to approve, reject, or make special considerations for any event submitted.
Network Access
Laptops, smartphones, and tablets should connect to the Wi-Fi network called "西瓜视频WIFI" for the best wireless internet experience using your 西瓜视频 email address and password.
for detailed instructions on how to connect to the 西瓜视频 wireless internet on campus.
Gull Card
Your Gull Card is your official College ID. Faculty and staff may load money onto their Gull Card for use at on-campus dining locations and printing services. Your Gull Card will also be necessary to access many buildings.
Policies
Faculty and staff are reminded that they must abide by the Information Technology Acceptable Use Policy.